Information Governance Counseling and RIM Services
Information Governance (“IG”) and Records and Information Management counseling across all verticals, with a focus on “big data” analytics to create an enterprise IG framework, retention and defensible disposition schema. Areas of expertise and service include:
Defensible disposition of redundant, outdated and trivial data
Retention schedule development, evaluation and project planning
Electronic records management program development and implementation
“Less paper” initiatives to reduce on and off site document storage costs
Planning and implementation of information barrier and legal hold processes and procedures
Leveraging internal databases to provide value to business development, knowledge management and financial analytical functions.
New Business Intake and Conflict of Interest Counseling
Reengineering new business intake processes through analysis of existing client bases, client industry and practice areas in concert with firm's strategic plans and Business Development areas.
Lateral partner/associate growth management and the effect on conflict and new business changes to firms’ traditional client bases due to lateral growth
Developing training programs for all aspects of NBI workflow and conflict of interest evaluation processes
Project Management - file opening workflow, conflict databases, client information database systems, time and billing systems (sub-ledger focus), information management process redesign
Client data management — analysis of client/matter data structure in time and billing systems - focus on business practice and client family optimization and reforming data to add meaningful business markers.
Practice Management trend and marketing focused analyses.
Partner and Associate Performance Reporting.
Advising on risk and information management issues associated with law firm merger and lateral attorney activity
Counseling risk managers, directors and general counsels on all aspects of risk management and compliance operations
Developing prescriptive analyses, recommendations, project plans and training regimens for all aspects of law firm risk and information management operations
Evaluating firms’ compliance with regulatory acts and oversight agencies (Patriot Act, FATF, OFAC), anti money-laundering/know your client (AML/KYC) and client identification protocols as well as vendor/payor requirements, and developing compliant processes and procedures
Greenheart Consulting LLC/Comprehensive Client Service